Call Center Healthcare Representative - Part-Time Remote Wisconsin

Overview

Join Gainwell as a Call Center Healthcare Representative (Part-time) and play a meaningful role in supporting healthcare programs that serve communities across the country. In this remote, part-time role, you’ll provide clear, accurate information to members and providers while delivering a professional and compassionate customer experience. If you thrive in a structured, high-volume environment and take pride in helping others, this opportunity offers purpose-driven work with daytime hours. Your role in our mission Handle inbound calls from members and providers, delivering accurate information related to healthcare benefits, eligibility, and services. Research and resolve inquiries efficiently while following established procedures and compliance guidelines. Document customer interactions clearly and accurately in multiple systems during live calls. Meet performance expectations including quality standards, service levels, and productivity goals. Contribute to a collaborative team environment focused on delivering reliable and responsive support.